1.1. In addition to Our Terms & Conditions, these Promotional Terms and Conditions apply to bonuses, promotions, offers and proprietary betting products (collectively, Promotional Offers) which We may provide to You from time to time (including as set out in the specific terms and conditions attached to individual Promotional Offers (Specific Promotional Offer)) and in respect of which You must meet the relevant eligibility requirements in order to accept such Promotional Offers (including as specifically set out in rules relating to Specific Promotional Offer).
1.2. These general Promotional Terms and Conditions should always be viewed in conjunction with the rules attached to Specific Promotional Offers. Please see the Specific Promotional Offer terms and conditions for more details pertaining to any specific Promotional Offer.
1.3. You agree to be bound by these Promotional Terms and Conditions and any additional or replacement terms and conditions not set out in these Promotional Terms and Conditions by participating in any Promotional Offer or accepting any benefit from a Promotional Offer. Members should read such additional or replacement terms and conditions carefully. In the event of an inconsistency between these Promotional Terms and Conditions and the rules governing Specific Promotional Offers or any other Promotional Offer from time to time, the rules governing Specific Promotional Offers will prevail to the extent of the inconsistency.
1.4. Additionally, the Terms & Conditions must be read before making use of any Promotional Offer. These Promotional Terms and Conditions are to be used in conjunction with Our Terms & Conditions.
1.5. Any reference to a time is Australian Eastern Time or AET. We will additionally add Coordinated Universal Time or UTC for internal referencing.
1.6. All Promotional Offers are in Australian dollars and GST inclusive unless specifically stated otherwise.
1.7. Any Promotional Offer conducted on Facebook, Twitter or other social media platform is not sponsored or endorsed by that social media platform.
1.8. Rivalry reserves the right to:
a) cancel or suspend any Promotional Offer at any time, including any previously accrued bonuses and other benefits; and
b) exclude any individual or group of individuals from accessing and/or benefiting from any Promotional Offer at any time and without providing any reasons or notice.
1.9. Each clause in these Promotional Terms and Conditions is severable from this document. If a clause is found to be void, invalid or unenforceable for any reason, the remaining clauses remain in full force and effect.
1.10. Capitalised terms used in these Promotional Terms and Conditions have the same meaning given to those terms in the Terms & Conditions unless otherwise defined.
1.11. The English language version of these Promotional Terms and Conditions will prevail over any other language version.
2. General Eligibility Requirements
2.1. A Promotional Offer is not available to residents of any jurisdictions which are excluded under the specific terms of that promotion (Excluded Residents).
2.2. A Promotional Offer is only available to a customer who:
a) is over 18 years of age;
b) has an active Account with Rivalry (i.e., is a Member);
c) complies with the Terms & Conditions, the Promotional Terms and Conditions and any rules relating to Specific Promotional Offers; and
d) is a resident of Australia and not a resident of a Prohibited Jurisdictions or an Excluded Resident (collectively, an Eligible Customer).
2.3. Promotional Offers are intended for recreational customers only, who are bona-fide customers who at all times are acting sincerely and in good faith, without fraud and who place a bet with Rivalry for the purpose of entertainment.
2.4. Without limiting clause 2.3, customers who:
a) engage in transactions on their Account which are predominately via bonus bets (Bonus Bets) or other Promotional Offers; or
b) hold multiple Accounts; or
c) place duplicate bets on other Accounts; or
d) use a proxy Account; or
e) use an Account that is not their own; or
f) hold an Account for the benefit of others; or
g) are a bookmaker, employee of a bookmaker or otherwise directly associated with a bookmaker; or
h) are regarded by Rivalry as a ‘professional punter’; or
i) are otherwise regarded by Rivalry as abusing or undermining the spirit and intent of the Promotional Offers;
j) are actually or attempting to mask the use of any Account that is not owned by them;
k) are actually or attempt to engaging in Masking; or
l) engage in hedge betting by placing bets on both sides of a betting line, will not be eligible participate in any such Promotional Offers.
2.5. Rivalry is entitled to validate a customer’s Account prior to making any Promotional Offer available to that customer. Validation includes but is not limited to the customer answering validation questions to the satisfaction of Rivalry. Promotional Offers will not be available to a customer who has failed to validate their Account.
2.6. If You are an Eligible Customer, You are eligible to participate in a Promotional Offer in accordance with these Promotional Terms and Conditions or any additional or replacement terms and conditions (including eligibility requirements) including, for example, rules relating to Specific Promotional Offers or those terms and conditions contained in Our marketing, other communications, or Website for that type of Promotional Offer.
2.7. Unless otherwise specified, all Promotional Offers must be claimed by entering the relevant Promotional Offer code within Your Account on the Rivalry Website. Please note that if the promotional code is not filled in before completing eligibility criteria (i.e., depositing/placing bets/participating in races etc.) it will not be possible to apply it later.
2.8. Subject to any rules relating to Specific Promotional Offers, You are eligible to redeem only one deposit bonus offer and cannot combine any other deposit offers.
2.9. Promotional Offers and dividends of those promotions are not transferable. If You receive a Promotional Offer, You are not permitted to transfer it to anyone else (including, but not limited to, other Eligible Customers).
2.10. If there is a discrepancy between the name associated with Your Account and the name associated with Your deposit method (e.g., credit card holder), or Rivalry has reasonable concerns regarding Your identity, or that someone other than You is operating Your Account, You may be ineligible for a Promotional Offer and the Promotional Offer may be withdrawn or invalidated.
2.11. To be eligible to participate in any Promotional Offer, You may be asked to make a minimum cash deposit of the specified amount to Your Account through an approved method (see Terms & Conditions). Any transfer of funds from one Account to another Account, irrespective of the circumstances of the transfer, will not be considered a deposit by Rivalry for the purposes of these Promotional Terms and Conditions.
2.12. Subject to compliance with all applicable laws, if You receive a Promotional Offer that is a bonus and requires a deposit to be made to claim the bonus, the deposit amount must be wagered per the terms and conditions of the Promotional Offer and any bonus amount contained in your bonus wallet cannot be redeemed for cash until it is wagered. Rivalry reserves the right to remove the bonus and refund the remaining balance should You be in breach of these Promotional Terms and Conditions.
2.13. Unless otherwise stated, You may receive a Promotional Offer that is a bonus and to claim that bonus You are required to complete certain requirements (i.e., place a bet, or place a winning bet). Such a bonus will be available to You as soon as the requirements have been met and all the qualifying bets are settled (where relevant). If the bonus expires (for example, in accordance with clause 2.15) prior to these requirements being met, You will not receive the bonus. Subject to compliance with all applicable laws, such unlocked bonus must be taken as offered, wagered, and cannot be varied or redeemed for cash. The stake itself is not returned with any bonus win. Rivalry reserves the right to remove the bonus and refund the remaining balance should You be in breach of these Promotional Terms and Conditions.
2.14. Rivalry reserves the right to cancel wagers placed which contravene these Promotional Terms and Conditions and/or any specific, additional or replacement terms and condition relating to any Promotional Offer.
2.15. Subject to the rules relating to Specific Promotional Offers, if you fail to redeem Your Promotional Offer within the allotted time after receiving Your Promotional Offer, Your Promotional Offer will expire, and you will forfeit it without any liability on Our part. Promotional Offers which have been activated but not used within the allotted time per the Specific Promotional Offer terms and conditions, from the date of activation will also be forfeited without any liability on Our part, unless otherwise provided in the Specific Promotional Offer Rules.
2.16. Any Promotional Offer may only be claimed once per Account/person unless otherwise stated. We limit the use of Promotional Offers to one real Account per family, household, residential address, IP address, email address, device, payment method, shared computer location (such as internet café’s or libraries), mobile number or any other unique identifier.
2.17. Unless otherwise stated, any Promotional Offer communicated is intended for the recipient alone, subject to them being an Eligible Customer and complying with the rules relevant to that Promotional Offer.
3. Ineligibility and irregular bets
3.1. If at any time We determine that You are ineligible to participate in any Promotional Offer, have breached, abused or undermined these Promotional Terms and Conditions or the Terms & Conditions, or have otherwise not participated in a Promotional Offer in the spirit or intent of the Promotional Offer, We reserve the right to refuse Your participation in that Promotional Offer, disqualify You from participating in that Promotional Offer, and cancel, void or reverse any relevant bet.
3.2. Irregular bets and irregular betting patterns include, but are not limited to:
a) placing bets on all likely outcomes of an event;
b) equal or zero margin bets;
c) hedge betting (i.e., attempting to place bets on both sides of markets to guarantee a profit from a Promotional Offer such as by using a cash bet to back one side and a Promotional Offer to back the other side); and
d) placing single bets using the entire (or majority) of Your Account balance on a single bet, where the majority of Your Account is derived from Promotional Offers.
3.3. Without limiting clause 3.2, We reserve the right to determine what is or may constitute an irregular bet or irregular betting pattern in Our sole discretion.
3.4. Before any withdrawals are processed from Your Account, where You have taken advantage of a Promotional Offer all bets will be reviewed for any irregular bets or irregular betting patterns. Rivalry considers that irregular bets or irregular betting patterns as not engaging in good faith for the purposes of clause 9.7 of the Terms & Conditions. Rivalry reserves the right to take reasonable steps and a reasonable amount of time to review and confirm to its satisfaction that no irregular bets or irregular betting patterns were utilised when You participated in any Promotional Offer.
3.5. We may withhold any withdrawal of winnings where an irregular bet or irregular betting pattern has been identified in respect of the use of any Promotional Offer.
3.6. We reserve the right to cancel and void any bet, associated with a Promotional Offer, and regardless of whether it is pending or resulted, where We determine that the bet is an irregular bet or there is an irregular betting pattern. If You make a withdrawal request from Your Account prior to the Bonus Bet or Bonus Bet portions being consumed or resulted, the Bonus Bet or Bonus Bet portions will be canceled and forfeited.
3.7. If Rivalry exercises its rights, as contemplated by clauses 2.10, 2.14, 3.1 or 3.6 to invalidate, withdraw or refuse Your participation in any Promotional Offer or void or cancel any bet, after You have placed a bet in connection with any Promotional Offer:
a) such bets will be void;
b) You will not get the benefit of any winnings and the remaining balance will be refunded; and
c) the incorrect depositing into an Account will enliven Our reserved right to recover any funds gained from Promotional Offers where these funds have been generated through breach of these Promotional Terms and Conditions and/or any of our Terms & Conditions.
4. Limits for Promotional Offers
4.1. Unless otherwise specified or agreed with Rivalry, the total benefit claimable by any customer under any Promotional Offer, either separately or as a combination of more than one Promotional Offer, is to a maximum set per the Specific Promotional Offers terms and conditions.